{"id":4919,"date":"2025-05-09T19:23:08","date_gmt":"2025-05-09T19:23:08","guid":{"rendered":"https:\/\/lepika.si\/terms-and-conditions\/"},"modified":"2025-07-28T14:20:53","modified_gmt":"2025-07-28T14:20:53","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lepika.si\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"4919\" class=\"elementor elementor-4919\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35607dcc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"35607dcc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f70829 elementor-widget elementor-widget-heading\" data-id=\"9f70829\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pogoji poslovanja<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3baee6e elementor-widget elementor-widget-tp-adv-text-block\" data-id=\"3baee6e\" data-element_type=\"widget\" data-widget_type=\"tp-adv-text-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt-plus-text-block-wrapper\" ><div class=\"text_block_parallax\"><div class=\"pt_plus_adv_text_block\" ><div class=\"text-content-block\"><p data-start=\"50\" data-end=\"244\">Splo\u0161ni pogoji spletne trgovine so sestavljeni v skladu z Zakonom o varstvu potro\u0161nikov (ZVPot), Zakonom o varstvu osebnih podatkov (ZVOP-1) ter Zakonom o elektronskih komunikacijah (ZEKom-1).<\/p><p data-start=\"246\" data-end=\"394\">S spletno trgovino upravlja podjetje An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, D\u0160: SI24073563, ki je tudi prodajalec.<\/p><p data-start=\"396\" data-end=\"564\">Splo\u0161ni pogoji poslovanja opredeljujejo delovanje spletne trgovine, pravice in obveznosti uporabnika in trgovine ter urejajo poslovni odnos med prodajalcem in kupcem.<\/p><p data-start=\"566\" data-end=\"800\">Kupca zavezujejo splo\u0161ni pogoji, ki so veljavni v trenutku nakupa (oddaje spletnega naro\u010dila). Kupec je ob oddaji naro\u010dila vsaki\u010d posebej opozorjen na splo\u0161ne pogoje poslovanja in z oddajo naro\u010dila potrdi svojo seznanjenost z njimi.<\/p><p data-start=\"802\" data-end=\"826\"><strong data-start=\"802\" data-end=\"824\">Opredelitev pojmov<\/strong><\/p><p data-start=\"828\" data-end=\"1003\">Ponudnik je An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, D\u0160: SI24073563 Uporabnik je oseba, ki uporablja na\u0161 sistem, torej kupec v spletni trgovini<\/p><p data-start=\"1005\" data-end=\"1103\">Spletna prodajalna je informacijski sistem namenjen predstavitvi in prodaji izdelkov uporabniku.<\/p><p data-start=\"1105\" data-end=\"1278\">Splo\u0161ni pogoji poslovanja obravnavajo delovanje spletne prodajalne lepika.si (kozmeti\u010dna spletna trgovina), pravice uporabnika ter poslovni odnos med ponudnikom in kupcem.<\/p><p data-start=\"1280\" data-end=\"1355\">Ponudnik se zavezuje, da bo kupcu vselej zagotovil naslednje informacije:<\/p><ul data-start=\"1357\" data-end=\"2230\"><li data-start=\"1357\" data-end=\"1423\"><p data-start=\"1359\" data-end=\"1423\">identiteto podjetja (ime in sede\u017e podjetja, \u0161tevilka registra)<\/p><\/li><li data-start=\"1424\" data-end=\"1511\"><p data-start=\"1426\" data-end=\"1511\">kontaktne naslove, ki omogo\u010dajo hitro in u\u010dinkovito komunikacijo (e-po\u0161ta, telefon)<\/p><\/li><li data-start=\"1512\" data-end=\"1611\"><p data-start=\"1514\" data-end=\"1611\">bistvene zna\u010dilnosti blaga oziroma storitev (vklju\u010dno s poprodajnimi storitvami in garancijami)<\/p><\/li><li data-start=\"1612\" data-end=\"1741\"><p data-start=\"1614\" data-end=\"1741\">dobavljivost izdelkov (vsak izdelek ali storitev, ki je v ponudbi na spletni strani, naj bi bil dobavljiv v razumljivem roku)<\/p><\/li><li data-start=\"1742\" data-end=\"1820\"><p data-start=\"1744\" data-end=\"1820\">pogoje dostave izdelka ali izvr\u0161itve storitve (na\u010din, kraj in rok dostave)<\/p><\/li><li data-start=\"1821\" data-end=\"1935\"><p data-start=\"1823\" data-end=\"1935\">vse cene morajo biti jasno in nedvoumno dolo\u010dene, razvidno mora biti ali \u017ee vsebujejo davke in stro\u0161ke prevoza<\/p><\/li><li data-start=\"1936\" data-end=\"1964\"><p data-start=\"1938\" data-end=\"1964\">na\u010din pla\u010dila in dostave<\/p><\/li><li data-start=\"1965\" data-end=\"1995\"><p data-start=\"1967\" data-end=\"1995\">\u010dasovno veljavnost ponudbe<\/p><\/li><li data-start=\"1996\" data-end=\"2113\"><p data-start=\"1998\" data-end=\"2113\">rok, v katerem je \u0161e mo\u017eno odstopiti od pogodbe ; poleg tega tudi o tem, \u010de in koliko stane kupca vra\u010dilo izdelka<\/p><\/li><li data-start=\"2114\" data-end=\"2230\"><p data-start=\"2116\" data-end=\"2230\">pojasnjen mora biti postopek ob prito\u017ebi, vklju\u010dno z vsemi podatki o kontaktni osebi ali slu\u017ebi za stike s kupci<\/p><\/li><\/ul><p data-start=\"2232\" data-end=\"2253\"><strong data-start=\"2232\" data-end=\"2251\">Postopek nakupa<\/strong><\/p><p data-start=\"2255\" data-end=\"2851\">Po ogledu izdelkov na spletni strani, \u017eelen izdelek z ozna\u010dbo o barvi in\/ali velikosti in koli\u010dini \u017eelenih izdelkov odda v ko\u0161arico. V nadaljnjih korakih mora ozna\u010diti \u0161e kraj dostave in na\u010din pla\u010dila. Ko uporabnik izbere izdelek ali izdelke in s potrdilom na gumb ZAKLJU\u010cI NAKUP odda naro\u010dilo, mu spletna prodajalna samodejno \u201cgenerira \u2013 ustvari\u201d in po\u0161lje elektronsko po\u0161to s podrobnostmi naro\u010dila (izdelki, cene, koli\u010dine, uporabnikovi podatki \u2026). S tem je naro\u010dilo potrjeno, izdelki bodo poslani v najkraj\u0161em mo\u017enem roku. \u010ce je rok dobave ve\u010d kot 2 delovna dni ponudnik o tem obvesti kupca.<\/p><p data-start=\"2853\" data-end=\"2880\"><strong data-start=\"2853\" data-end=\"2878\">Akcijska cena izdelka<\/strong><\/p><p data-start=\"2882\" data-end=\"3050\">Dolo\u010deni izdelki, ki so dlje \u010dasa v redni prodaji, se v dolo\u010denem obdobju potro\u0161nikom ponudijo po akcijskih zni\u017eanih cenah. Akcijske cene veljajo v navedenem obdobju.<\/p><p data-start=\"3052\" data-end=\"3121\"><strong data-start=\"3052\" data-end=\"3119\">VRA\u010cILO BLAGA IN PRAVICA DO ODSTOPA OD POGODBE ZA FIZI\u010cNE OSEBE<\/strong><\/p><p data-start=\"3123\" data-end=\"3530\">Kupec (navedeno velja izklju\u010dno za fizi\u010dne osebe, ki pridobijo blago za namene izven svoje pridobitne dejavnosti) ima v skladu z Zakonom o varstvu potro\u0161nikov pravico, da v 14 dneh od prevzema blaga podjetju sporo\u010di na e-mail <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3349\" data-end=\"3363\">info@lepika.si<\/a> ali po telefonu na 070 873 227, da odstopa od pogodbe, ne da bi mu bilo treba navesti razlog za svojo odlo\u010ditev. Rok se za\u010dne \u0161teti en dan po datumu prevzema blaga.<\/p><p data-start=\"3532\" data-end=\"3858\">Stro\u0161ek, ki bremeni kupca v zvezi z odstopom od pogodbe je stro\u0161ek vra\u010dila blaga, razen v primeru, ko je prodajalec kupcu omogo\u010dil tudi brezpla\u010dno \u0161olanje za uporabo blaga. V tem primeru se, ob odstopu od pogodbe, kupcu zara\u010duna stro\u0161ke \u0161olanja za uporabo blaga, v vi\u0161ini, ki je navedena v ponudbi in je kupcu znana vnaprej.<\/p><p data-start=\"3860\" data-end=\"4071\">Blago je potrebno vrniti ponudniku najkasneje v roku 14 dni od oddanega sporo\u010dila o nameravanem vra\u010dilu. Vrnitev prejetega blaga podjetju v roku za odstop od pogodbe se \u0161teje za sporo\u010dilo o odstopu od pogodbe.<\/p><p data-start=\"4073\" data-end=\"4376\">Izdelek, ki ga kupec vra\u010da, mora biti nerabljen, nepo\u0161kodovan, v originalni embala\u017ei in v nespremenjeni koli\u010dini. V kolikor je blago po\u0161kodovano, umazano, brez originalne embala\u017ee ali so vidni sledovi uporabe (v notranjosti ali zunanjosti artikla), si prodajalec pridr\u017euje pravico do zni\u017eanja kupnine.<\/p><p data-start=\"4378\" data-end=\"4671\">Kupec nima pravice do odstopa od pogodbe, pri pogodbah katerih predmet je blago, ki je bilo izdelano po natan\u010dnih navodilih kupca, ki je bilo prilagojeno njegovim osebnim potrebam, ki zaradi svoje narave ni primerno za vra\u010dilo, ki je hitro pokvarljivo ali kateremu je \u017ee potekel rok uporabe.<\/p><p data-start=\"4673\" data-end=\"5206\">Kupec mora artikel vrniti prodajalcu nepo\u0161kodovan in v nespremenjeni koli\u010dini, razen \u010de je artikel uni\u010den, pokvarjen, izgubljen ali se je njegova koli\u010dina zmanj\u0161ala, ne da bi bil za to kriv kupec. Kupec artiklov ne sme neovirano uporabljati do odstopa od pogodbe. Kupec sme opraviti ogled in preizkus artiklov v obsegu, kot je to nujno potrebno za ugotovitev dejanskega stanja. Kupec odgovarja za zmanj\u0161anje vrednosti blaga, \u010de zmanj\u0161anje posledica ravnanja, ki ni nujno potrebno za ugotovitev narave, lastnosti in delovanja blaga.<\/p><p data-start=\"5208\" data-end=\"5230\"><strong data-start=\"5208\" data-end=\"5228\">Posebna dolo\u010dila<\/strong><\/p><p data-start=\"5232\" data-end=\"5442\">V kolikor kupec ob nakupu blaga prejme tudi brezpla\u010dno \u0161olanje za uporabo blaga in kasneje v zakonskem roku odstopi od pogodbe, je dol\u017ean povrniti stro\u0161ke brezpla\u010dnega \u0161olanja, izvedenega s strani prodajalca.<\/p><p data-start=\"5444\" data-end=\"5691\">V primeru nakupa ve\u010dje koli\u010dine blaga se kupcu, skladno z internimi ceniki podjetja, obra\u010duna koli\u010dinski popust, ki je vezan na znesek nakupa. V kolikor stranka delno odstopi od pogodbe, se ji kon\u010dni koli\u010dinski popust zmanj\u0161a v sorazmernem delu.<\/p><p data-start=\"5693\" data-end=\"5706\"><strong data-start=\"5693\" data-end=\"5704\">Pla\u010dilo<\/strong><\/p><p data-start=\"5708\" data-end=\"5921\">Ponudnik izda ra\u010dun na trajnem mediju, z raz\u010dlenjenimi stro\u0161ki in obvestilom uporabniku, kako odstopiti od nakupa in kako izdelke vrniti. Uporabnik pla\u010da naro\u010deno blago po predra\u010dunu na TRR ali pla\u010dilni kartici.<\/p><p data-start=\"5923\" data-end=\"5940\"><strong data-start=\"5923\" data-end=\"5938\">Dobavni rok<\/strong><\/p><p data-start=\"5942\" data-end=\"6287\">Za izdelke na zalogi je dobava blaga 2-4 delovnih dni v ostalih primerih pa do 15 dni. Za izdelke, ki jih nimamo na zalogi je dobavni rok do 15 dni po prejetem naro\u010dilu. V primeru dalj\u0161ega dobavnega roka vas bomo o dobavnem roku obvestili po elektronski po\u0161ti ali pa po telefonu. Prav tako vas bomo obvestili v primeru nedobavljivosti izdelka.<\/p><p data-start=\"6289\" data-end=\"6302\"><strong data-start=\"6289\" data-end=\"6300\">Dostava<\/strong><\/p><p data-start=\"6304\" data-end=\"6785\">Ponudnik mora blago oziroma storitev dostaviti v obljubljenem \u010dasu. Ob dobavi mora uporabniku nuditi \u0161e dodatne informacije glede pravice do odstopa, predvsem pogoje in na\u010din izvr\u0161itve same pravice. Zagotoviti mora vse potrebne informacije glede naslova, kamor se uporabnik lahko obrne v primeru prito\u017ebe in informacije glede garancij ter servisa oziroma drugih storitev po zaklju\u010dku pogodbe. Stro\u0161ki dostave so odvisni od naro\u010dila, stro\u0161ek je odvisen od te\u017ee naro\u010denih izdelkov.<\/p><p data-start=\"6787\" data-end=\"7152\">Pri vnosu je kupec predhodno dol\u017ean zagotoviti neovirano pot za vnos naro\u010denega blaga v stanovanje ter poskrbeti za za\u0161\u010dito tal in ostale opreme v stanovanju. V kolikor je pot v stanovanje ovirana ali karakteristike objekta tega ne dovoljujejo (ozko stopni\u0161\u010de, kro\u017ene stopnice), vam vnosa ne moremo zagotoviti. Pri tem mora biti \u0161irina vrat na objektu vsaj 80 cm.<\/p><p data-start=\"7154\" data-end=\"7368\">V primeru, da vztrajate z vnosom v prostor in ne izpolnjujete opisanih pogojev se lahko zgodi materialna \u0161koda bodisi na izdelku, ki ste ga kupili ali na va\u0161i nepremi\u010dnini. Mi ne odgovarjamo za pu\u0161\u010dene posledice.<\/p><p data-start=\"7370\" data-end=\"7556\">Pri prevzemu aparata ga je stranka dol\u017ena zavarovati. V primeru, da ga prevzamemo brez za\u0161\u010dite za nastalo \u0161kodo (risi, udarnine, itd.), ki se je zgodila med transportom ne odgovarjamo.<\/p><p data-start=\"7558\" data-end=\"7572\"><strong data-start=\"7558\" data-end=\"7570\">Po\u0161tnina<\/strong><\/p><p data-start=\"7574\" data-end=\"7680\">Dostava naro\u010denih izdelkov v delovnem tednu od ponedeljka do petka je tak\u0161na kot je razvidno ob izdelku.<\/p><p data-start=\"7682\" data-end=\"7733\">Po\u0161tnino za dostavo naro\u010denega blaga pla\u010da kupec.<\/p><p data-start=\"7735\" data-end=\"7758\"><strong data-start=\"7735\" data-end=\"7756\">Cenik po\u0161iljanja:<\/strong><\/p><p data-start=\"7760\" data-end=\"7864\" data-is-last-node=\"\" data-is-only-node=\"\">do 25kg: 4,99\u20ac<br data-start=\"7774\" data-end=\"7777\" \/>26- 40kg: 24,99\u20ac<br data-start=\"7793\" data-end=\"7796\" \/>nad 41kg: 60,00\u20ac<br data-start=\"7812\" data-end=\"7815\" \/>V primeru pla\u010dila po povzetju je dopla\u010dilo 1,00\u20ac.<\/p><p data-start=\"0\" data-end=\"36\"><strong data-start=\"0\" data-end=\"36\">Reklamacije ob prevzemu po\u0161iljke<\/strong><\/p><p data-start=\"38\" data-end=\"288\">\u010ce prejmete napa\u010dno \u0161tevilo izdelkov, ki ne ustreza koli\u010dini na prevzemnih dokumentih, ali je pri\u0161lo do po\u0161kodbe blaga med prevozom, se obrnite na dostavno slu\u017ebo, ki je opravila dostavo. Obenem obvestite tudi nas, da vam pomagamo pri re\u0161itvi te\u017eave.<\/p><p data-start=\"290\" data-end=\"462\">\u010ce ob prevzemu opazite, da je artikel ali po\u0161iljka fizi\u010dno po\u0161kodovana, da manjka del vsebine ali ka\u017ee znake odpiranja, lahko pri dostavljalcu spro\u017eite postopek od\u0161kodnine.<\/p><p data-start=\"464\" data-end=\"903\">\u010ce vam je paket dostavil GLS in ste ugotovili, da je artikel po\u0161kodovan, da manjka vsebina ali da je bil paket odprt, morate \u0161kodo prijaviti v roku 7 dni od prejema paketa na e-naslov <strong data-start=\"648\" data-end=\"666\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"650\" data-end=\"664\">info@lepika.si<\/a><\/strong> ali po telefonu <strong data-start=\"683\" data-end=\"698\">070 873 227<\/strong>. Pri prijavi \u0161kode potrebujemo fotografije paketa, embala\u017ee, po\u0161kodovanega artikla, GLS nalepke in opis po\u0161kodbe. Po dogovoru z referentom lahko organiziramo prevzem po\u0161kodovanega paketa na va\u0161em naslovu.<\/p><hr data-start=\"905\" data-end=\"908\" \/><p data-start=\"910\" data-end=\"947\"><strong data-start=\"910\" data-end=\"947\">Odstop od pogodbe (za potro\u0161nike)<\/strong><\/p><p data-start=\"949\" data-end=\"1363\">Fizi\u010dne osebe imajo po Zakonu o varstvu potro\u0161nikov pravico, da v 14 dneh po prejemu izdelka prodajalcu sporo\u010dijo, da odstopajo od pogodbe, brez obveznosti navedbe razloga. V tem primeru mora potro\u0161nik blago na lastne stro\u0161ke vrniti na na\u0161 naslov najkasneje v 14 dneh od sporo\u010dila o odstopu. Rok za\u010dne te\u010di en dan po prevzemu po\u0161iljke. Edini stro\u0161ek potro\u0161nika je stro\u0161ek vra\u010dila blaga (po ceniku dostavne slu\u017ebe).<\/p><p data-start=\"1365\" data-end=\"1479\">Vra\u010dilu obvezno prilo\u017eite kopijo ra\u010duna in pravilno izpolnjen obrazec za vra\u010dilo, da zagotovimo hitrej\u0161o obdelavo.<\/p><p data-start=\"1481\" data-end=\"1496\"><strong data-start=\"1481\" data-end=\"1494\">Pomembno:<\/strong><\/p><ul data-start=\"1497\" data-end=\"2046\"><li data-start=\"1497\" data-end=\"1716\"><p data-start=\"1499\" data-end=\"1716\">Ogled in preizkus izdelka je dovoljen le v obsegu, ki je potreben za ugotovitev dejanskega stanja. Vsaka uporaba blaga, ki presega ta obseg, se \u0161teje kot uporaba, pri \u010demer odgovarjate za zmanj\u0161ano vrednost izdelka.<\/p><\/li><li data-start=\"1717\" data-end=\"1852\"><p data-start=\"1719\" data-end=\"1852\">\u010ce ugotovite, da artikel ne ustreza (barva, velikost ipd.), ga ne odpirajte v celoti. Etikete in oznake morajo ostati nedotaknjene.<\/p><\/li><li data-start=\"1853\" data-end=\"1919\"><p data-start=\"1855\" data-end=\"1919\">Embala\u017eo in dodatke skrbno shranite vsaj pol leta po prevzemu.<\/p><\/li><li data-start=\"1920\" data-end=\"2046\"><p data-start=\"1922\" data-end=\"2046\">Izdelek mora biti vrnjen nepo\u0161kodovan in v nespremenjeni koli\u010dini, razen \u010de je bil uni\u010den ali po\u0161kodovan brez va\u0161e krivde.<\/p><\/li><\/ul><p data-start=\"2048\" data-end=\"2123\">Pri po\u0161iljanju izdelka na na\u0161 naslov <strong data-start=\"2085\" data-end=\"2122\">ne sprejemamo po\u0161iljk z odkupnino<\/strong>.<\/p><p data-start=\"2125\" data-end=\"2249\">Pravice do vra\u010dila kupnine, garancije, uveljavljanja stvarnih napak in reklamacij ureja Zakon o varstvu potro\u0161nikov (ZVPot).<\/p><hr data-start=\"2251\" data-end=\"2254\" \/><p data-start=\"2256\" data-end=\"2288\"><strong data-start=\"2256\" data-end=\"2288\">Napotki za odstop od pogodbe<\/strong><\/p><p data-start=\"2290\" data-end=\"2450\">Pri spletnem nakupu si izdelkov ne morete fizi\u010dno ogledati, zato vam omogo\u010damo mo\u017enost odstopa od pogodbe v zakonskem roku. Za brezhiben postopek upo\u0161tevajte:<\/p><ul data-start=\"2451\" data-end=\"2763\"><li data-start=\"2451\" data-end=\"2557\"><p data-start=\"2453\" data-end=\"2557\">Embala\u017eo odpirajte previdno in jo hranite nedotaknjeno, dokler niste prepri\u010dani o ustreznosti izdelka.<\/p><\/li><li data-start=\"2558\" data-end=\"2665\"><p data-start=\"2560\" data-end=\"2665\">Pri rokovanju lahko pride do po\u0161kodb, zlasti pri lakiranih povr\u0161inah (monitorji, LCD televizorji ipd.).<\/p><\/li><li data-start=\"2666\" data-end=\"2708\"><p data-start=\"2668\" data-end=\"2708\">Pazljivo odstranjujte za\u0161\u010ditne folije.<\/p><\/li><li data-start=\"2709\" data-end=\"2763\"><p data-start=\"2711\" data-end=\"2763\">Pred vgradnjo aparatov se prepri\u010dajte o ustreznosti.<\/p><\/li><\/ul><p data-start=\"2765\" data-end=\"2910\">Mo\u017enost odstopa od pogodbe ni namenjena uveljavljanju garancije ali stvarne napake, temve\u010d za primere, ko izdelek ne ustreza va\u0161im pri\u010dakovanjem.<\/p><hr data-start=\"2912\" data-end=\"2915\" \/><p data-start=\"2917\" data-end=\"2937\"><strong data-start=\"2917\" data-end=\"2937\">Vra\u010dilo artiklov<\/strong><\/p><p data-start=\"2939\" data-end=\"2953\"><strong data-start=\"2939\" data-end=\"2951\">Napotki:<\/strong><\/p><ul data-start=\"2954\" data-end=\"3194\"><li data-start=\"2954\" data-end=\"3006\"><p data-start=\"2956\" data-end=\"3006\">Priporo\u010damo uporabo dostavne slu\u017ebe s sledenjem.<\/p><\/li><li data-start=\"3007\" data-end=\"3116\"><p data-start=\"3009\" data-end=\"3116\">Stro\u0161ke po\u0161iljanja krije po\u0161iljatelj, razen \u010de ni dogovorjeno druga\u010de. Po\u0161iljk z odkupnino ne sprejemamo.<\/p><\/li><li data-start=\"3117\" data-end=\"3194\"><p data-start=\"3119\" data-end=\"3194\">\u010ce uveljavljate garancijo, boste popravljen artikel prejeli nazaj po po\u0161ti.<\/p><\/li><\/ul><hr data-start=\"3196\" data-end=\"3199\" \/><p data-start=\"3201\" data-end=\"3239\"><strong data-start=\"3201\" data-end=\"3237\">Vra\u010dilo artiklov za pravne osebe<\/strong><\/p><p data-start=\"3241\" data-end=\"3486\">Pravne osebe (podjetja, s.p. ipd.) nimajo pravice do odstopa od pogodbe v 14 dneh, kot velja za fizi\u010dne osebe. Vra\u010dilo je mo\u017eno le v okviru garancijskih pogojev. Za dodatne informacije nas kontaktirajte na <strong data-start=\"3447\" data-end=\"3462\">070 873 227<\/strong> ali <strong data-start=\"3467\" data-end=\"3485\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3469\" data-end=\"3483\">info@lepika.si<\/a><\/strong>.<\/p><hr data-start=\"3488\" data-end=\"3491\" \/><p data-start=\"3493\" data-end=\"3531\"><strong data-start=\"3493\" data-end=\"3531\">Vra\u010dilo artiklov z na\u0161im prevzemom<\/strong><\/p><p data-start=\"3533\" data-end=\"3630\">\u010ce organiziramo prevzem z na\u0161o dostavno slu\u017ebo, <strong data-start=\"3581\" data-end=\"3629\">ne odgovarjamo za morebitne po\u0161kodbe paketov<\/strong>.<\/p><hr data-start=\"3632\" data-end=\"3635\" \/><p data-start=\"3637\" data-end=\"3671\"><strong data-start=\"3637\" data-end=\"3669\">Napotki za vra\u010dilo artiklov:<\/strong><\/p><ul data-start=\"3672\" data-end=\"4287\"><li data-start=\"3672\" data-end=\"3715\"><p data-start=\"3674\" data-end=\"3715\">Prilo\u017eite obrazec za odstop od pogodbe.<\/p><\/li><li data-start=\"3716\" data-end=\"3775\"><p data-start=\"3718\" data-end=\"3775\">Po\u0161ljite artikle na naslov: <strong data-start=\"3746\" data-end=\"3772\">Podgorje 7, 3000 Celje<\/strong>.<\/p><\/li><li data-start=\"3776\" data-end=\"3854\"><p data-start=\"3778\" data-end=\"3854\">Izdelke pripravite za varen transport (po mo\u017enosti v originalni embala\u017ei).<\/p><\/li><li data-start=\"3855\" data-end=\"3893\"><p data-start=\"3857\" data-end=\"3893\">Po\u0161iljk z odkupnino ne sprejemamo.<\/p><\/li><li data-start=\"3894\" data-end=\"4002\"><p data-start=\"3896\" data-end=\"4002\">\u010ce ste ob nakupu uporabili kodo za popust, se ta vrednost ne povrne. Povrnemo le dejansko pla\u010dan znesek.<\/p><\/li><li data-start=\"4003\" data-end=\"4173\"><p data-start=\"4005\" data-end=\"4173\">Povra\u010dilo denarja bo izvedeno v roku 14 dni od prejetja obvestila o odstopu. Denar vrnemo na enak na\u010din, kot je bilo izvedeno pla\u010dilo, razen \u010de se dogovorimo druga\u010de.<\/p><\/li><li data-start=\"4174\" data-end=\"4287\"><p data-start=\"4176\" data-end=\"4287\">Izdelkov, ki so zape\u010dateni in jih ni mogo\u010de vrniti iz higienskih razlogov, po odprtju pe\u010data ni mo\u017eno vrniti.<\/p><\/li><\/ul><p data-start=\"4289\" data-end=\"4397\">V izjemnih primerih, ko izdelki niso vrnjeni skladno z ZVPot, lahko ponudimo odkup z od\u0161kodnino po dogovoru.<\/p><hr data-start=\"4399\" data-end=\"4402\" \/><p data-start=\"4404\" data-end=\"4419\"><strong data-start=\"4404\" data-end=\"4419\">Reklamacije<\/strong><\/p><p data-start=\"4421\" data-end=\"4615\">\u010ce v paketu manjkajo dokumenti, garancije, kabli, navodila v slovenskem jeziku ali je ra\u010dun napa\u010den, se obrnite na nas. Manjkajo\u010de dokumente in pojasnila bomo dostavili v najkraj\u0161em mo\u017enem \u010dasu.<\/p><p data-start=\"4617\" data-end=\"4783\">\u010ce \u017eelite izdelek zamenjati zaradi napake, ga vrnite nerabljenega, nepo\u0161kodovanega in v originalni embala\u017ei. Ob vra\u010dilu prilo\u017eite kopijo ra\u010duna in obrazec za vra\u010dilo.<\/p><p data-start=\"76\" data-end=\"89\"><strong data-start=\"76\" data-end=\"89\">GARANCIJA<\/strong><\/p><p data-start=\"91\" data-end=\"545\">Proizvajalec je v skladu z zakonom dol\u017ean kupcu zagotoviti garancijo za brezhibno delovanje kupljenega blaga. Garancijo lahko kupec uveljavlja neposredno pri proizvajalcu ali njegovem poobla\u0161\u010denem servisu. Garancijo lahko kupec uveljavlja z garancijskim listom in ra\u010dunom prodajalca. Proizvajalec je dol\u017ean garancijsko popravilo opraviti v 45 dneh od prejema blaga, v nasprotnem primeru pa izdelek zamenjati z drugim, enakovrednim in brezhibnim izdelkom.<\/p><p data-start=\"547\" data-end=\"802\">Kupec lahko garancijo uveljavlja tudi pri prodajalcu, vendar tudi v tem primeru velja dolo\u010dilo iz prej\u0161njega odstavka. Posredovanje blaga v garancijo se opravi v skladu s pogoji, ki jih proizvajalec navede na garancijskem listu, kupec s tem nima stro\u0161kov.<\/p><p data-start=\"804\" data-end=\"857\">Obrazec za vra\u010dilo artikla v garancijo najdete tukaj.<\/p><hr data-start=\"859\" data-end=\"862\" \/><p data-start=\"864\" data-end=\"910\"><strong data-start=\"864\" data-end=\"910\">Jam\u010devalni zahtevki v primeru neskladnosti<\/strong><\/p><p data-start=\"912\" data-end=\"1106\">Jam\u010devalni zahtevki in druge pravice potro\u0161nika pri nakupu. V primeru neskladnosti blaga je potro\u0161nik, ki je o neskladnosti blaga obvestil prodajalca, pod pogoji in v vrstnem redu, upravi\u010den da:<\/p><ul data-start=\"1108\" data-end=\"1298\"><li data-start=\"1108\" data-end=\"1173\"><p data-start=\"1110\" data-end=\"1173\">zahteva od prodajalca brezpla\u010dno vzpostavitev skladnosti blaga;<\/p><\/li><li data-start=\"1174\" data-end=\"1298\"><p data-start=\"1176\" data-end=\"1298\">zahteva zni\u017eanje kupnine v sorazmerju z neskladnostjo ali odstopi od prodajne pogodbe in zahteva vra\u010dilo pla\u010danega zneska.<\/p><\/li><\/ul><p data-start=\"1300\" data-end=\"1531\">Potro\u0161nik lahko zadr\u017ei pla\u010dilo preostalega dela kupnine ali dela tega preostalega dela kupnine, dokler prodajalec ne izpolni svoje obveznosti. Potro\u0161nik to pravico uveljavlja z izjavo, s katero prodajalca obvesti o svoji odlo\u010ditvi.<\/p><p data-start=\"1533\" data-end=\"1767\">V vsakem primeru ima potro\u0161nik tudi pravico, da od prodajalca zahteva povrnitev \u0161kode, zlasti pa povra\u010dilo stro\u0161kov materiala, nadomestnih delov, dela, prenosa in prevoza blaga, ki nastanejo zaradi uveljavljanja jam\u010devalnega zahtevka.<\/p><hr data-start=\"1769\" data-end=\"1772\" \/><p data-start=\"1774\" data-end=\"1801\"><strong data-start=\"1774\" data-end=\"1801\">Vzpostavitev skladnosti<\/strong><\/p><p data-start=\"1803\" data-end=\"2105\">Potro\u0161nik lahko od prodajalca zahteva, da v razumnem roku od trenutka, ko prodajalca obvesti o neskladnosti, ki ni dalj\u0161i od 30 dni, brezpla\u010dno vzpostavi skladnost blaga brez znatnih nev\u0161e\u010dnosti za potro\u0161nika, pri \u010demer se upo\u0161tevata zlasti narava blaga in namen, za katerega potro\u0161nik blago potrebuje.<\/p><hr data-start=\"2107\" data-end=\"2110\" \/><p data-start=\"2112\" data-end=\"2162\"><strong data-start=\"2112\" data-end=\"2162\">Zni\u017eanje kupnine in odstop od prodajne pogodbe<\/strong><\/p><p data-start=\"2164\" data-end=\"2286\">Potro\u0161nik lahko zahteva sorazmerno zni\u017eanje kupnine ali odstopi od prodajne pogodbe v katerem koli od naslednjih primerov:<\/p><ul data-start=\"2288\" data-end=\"2874\"><li data-start=\"2288\" data-end=\"2510\"><p data-start=\"2290\" data-end=\"2510\">prodajalec ni popravil ali zamenjal blaga ali, kadar je to ustrezno, ni kon\u010dal popravila ali izvedel zamenjave blaga v skladu z zakonom oziroma je zavrnil potro\u0161nikov jam\u010devalni zahtevek za vzpostavitev skladnosti blaga;<\/p><\/li><li data-start=\"2511\" data-end=\"2586\"><p data-start=\"2513\" data-end=\"2586\">neskladnost obstaja, \u010deprav je prodajalec posku\u0161al vzpostaviti skladnost;<\/p><\/li><li data-start=\"2587\" data-end=\"2711\"><p data-start=\"2589\" data-end=\"2711\">narava neskladnosti je tako resna, da upravi\u010duje takoj\u0161nje sorazmerno zni\u017eanje kupnine ali odstop od prodajne pogodbe, ali<\/p><\/li><li data-start=\"2712\" data-end=\"2874\"><p data-start=\"2714\" data-end=\"2874\">prodajalec je izjavil ali pa je iz okoli\u0161\u010din o\u010ditno, da prodajalec ne bo vzpostavil skladnosti blaga v razumnem roku ali brez znatnih nev\u0161e\u010dnosti za potro\u0161nika.<\/p><\/li><\/ul><p data-start=\"2876\" data-end=\"3047\">Ne glede na prej\u0161nji odstavek lahko potro\u0161nik odstopi od prodajne pogodbe in zahteva vra\u010dilo pla\u010danega zneska, \u010de se neskladnost pojavi v manj kot 30 dneh od dobave blaga.<\/p><p data-start=\"3049\" data-end=\"3253\">\u010ce potro\u0161nik zahteva sorazmerno zni\u017eanje kupnine, je zni\u017eanje kupnine sorazmerno zmanj\u0161anju vrednosti blaga, ki ga je potro\u0161nik prejel, v primerjavi z vrednostjo, ki bi jo imelo blago, \u010de bi bilo skladno.<\/p><p data-start=\"3255\" data-end=\"3385\">Odstop od prodajne pogodbe potro\u0161nik uveljavlja z izjavo, s katero prodajalca obvesti o odlo\u010ditvi, da odstopa od prodajne pogodbe.<\/p><hr data-start=\"3387\" data-end=\"3390\" \/><p data-start=\"3392\" data-end=\"3403\"><strong data-start=\"3392\" data-end=\"3403\">Varnost<\/strong><\/p><p data-start=\"3405\" data-end=\"3543\">Ponudnik uporablja ustrezna tehnolo\u0161ka in organizacijska sredstva za za\u0161\u010dito prenosa in shranjevanja osebnih podatkov, naro\u010dil ter pla\u010dil.<\/p><hr data-start=\"3545\" data-end=\"3548\" \/><p data-start=\"3550\" data-end=\"3566\"><strong data-start=\"3550\" data-end=\"3566\">Komunikacija<\/strong><\/p><p data-start=\"3568\" data-end=\"3687\">Z uporabnikom sme ponudnik stopiti v stik preko sredstev komunikacij na daljavo le, \u010de temu prvi izrecno ne nasprotuje.<\/p><hr data-start=\"3689\" data-end=\"3692\" \/><p data-start=\"3694\" data-end=\"3716\"><strong data-start=\"3694\" data-end=\"3716\">Arhiviranje pogodb<\/strong><\/p><p data-start=\"3718\" data-end=\"4032\">Pogodba, ki jo skleneta ponudnik in uporabnik je trajno shranjena pri podjetju An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, D\u0160: SI24073563. Za ogled oziroma ponovni prejem pogodbe, nam po\u0161ljite sporo\u010dilo s podatki o nakupu na naslov: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3978\" data-end=\"3992\">info@lepika.si<\/a> ali nas pokli\u010dite na telefon 070873227.<\/p><hr data-start=\"4034\" data-end=\"4037\" \/><p data-start=\"4039\" data-end=\"4111\"><strong data-start=\"4039\" data-end=\"4111\">Reklamna elektronska sporo\u010dila morajo vsebovati naslednje sestavine:<\/strong><\/p><ul data-start=\"4113\" data-end=\"4442\"><li data-start=\"4113\" data-end=\"4179\"><p data-start=\"4115\" data-end=\"4179\">jasno in nedvoumno morajo biti ozna\u010dena kot reklamna sporo\u010dila<\/p><\/li><li data-start=\"4180\" data-end=\"4220\"><p data-start=\"4182\" data-end=\"4220\">po\u0161iljatelj mora biti jasno razviden<\/p><\/li><li data-start=\"4221\" data-end=\"4362\"><p data-start=\"4223\" data-end=\"4362\">razli\u010dne akcije, promocije in druge tr\u017ene tehnike, morajo biti ozna\u010dene kot tak\u0161ne. Prav tako morajo biti jasno dolo\u010deni udele\u017ebe v njih.<\/p><\/li><li data-start=\"4363\" data-end=\"4442\"><p data-start=\"4365\" data-end=\"4442\">\u017eeljo uporabnika, da ne prejemajo reklamnih sporo\u010dil, je potrebno spo\u0161tovat<\/p><\/li><\/ul><hr data-start=\"4444\" data-end=\"4447\" \/><p data-start=\"4449\" data-end=\"4461\"><strong data-start=\"4449\" data-end=\"4461\">Pi\u0161kotki<\/strong><\/p><p data-start=\"4463\" data-end=\"4832\">Med brskanjem po spletni trgovini Lepika.si, se skupaj z vsebino datotek na ra\u010dunalnike uporabnikov in registriranih uporabnikov prena\u0161ajo tudi kratke tekstovne datoteke \u2013 pi\u0161kotki (cookies). Pi\u0161kotki vsebujejo podatke, ki so potrebni za pravilno delovanje nekaterih aplikacij v spletni trgovini, hkrati pa uporabnikom omogo\u010dajo nekatere prednosti pri uporabi storitev.<\/p><p data-start=\"4834\" data-end=\"5103\">Uporabnik ali registriran uporabnik lahko z nastavitvami svojega spletnega brskalnika dolo\u010di, ali bo dopustil uporabo pi\u0161kotov na posameznem spletnem mestu ali ne. Uporaba storitev spletne trgovine, za katere se zahteva registracija, brez omogo\u010denih pi\u0161kotov ni mogo\u010da.<\/p><p data-start=\"5105\" data-end=\"5241\">Na spletni strani Lepika.si uporabljamo razli\u010dne pi\u0161kotke, da bi vam omogo\u010dili nemoteno in prijazno nakupovanje v na\u0161i spletni trgovini.<\/p><p data-start=\"5243\" data-end=\"5263\"><strong data-start=\"5243\" data-end=\"5263\">Vrste pi\u0161kotkov:<\/strong><\/p><ul data-start=\"5264\" data-end=\"6005\"><li data-start=\"5264\" data-end=\"5410\"><p data-start=\"5266\" data-end=\"5410\">Pi\u0161kotki, ki so potrebni za nemoteno delovanje spletnega mesta in brez katerih dolo\u010deni procesi ne bi delovali pravilno (npr. nakupni proces).<\/p><\/li><li data-start=\"5411\" data-end=\"5564\"><p data-start=\"5413\" data-end=\"5564\">Pi\u0161kotki, ki omogo\u010dajo bolj\u0161o funkcionalnost, bolj\u0161e delovanje spletnega mesta in bolj\u0161o uporabni\u0161ko izku\u0161njo. Zapomnijo si dolo\u010dene va\u0161e nastavitve.<\/p><\/li><li data-start=\"5565\" data-end=\"5861\"><p data-start=\"5567\" data-end=\"5861\">Pi\u0161kotki za analiziranje prometa (Google Analytics), ki omogo\u010dajo analizo spletnega mesta (katere strani strani spletnega mesta so najbolj obiskane, klju\u010dne besede, ki vodijo na stran, identifikacija brskalnikov ipd.). Ti pi\u0161kotki ne zbirajo informacij, ki bi lahko identificirale uporabnika.<\/p><\/li><li data-start=\"5862\" data-end=\"5952\"><p data-start=\"5864\" data-end=\"5952\">Pi\u0161kotki vezani na vti\u010dnike dru\u017eabnih omre\u017eij (Facebook, Twitter, Google+, Pinterest).<\/p><\/li><li data-start=\"5953\" data-end=\"6005\"><p data-start=\"5955\" data-end=\"6005\">Pi\u0161kotki vezani na namen ogla\u0161evanja in tr\u017eenja.<\/p><\/li><\/ul><p data-start=\"6007\" data-end=\"6036\"><strong data-start=\"6007\" data-end=\"6036\">Kako upravljati pi\u0161kotke?<\/strong><\/p><p data-start=\"6038\" data-end=\"6229\">Vsak uporabnik se lahko odlo\u010di ali bo dopustil uporabo pi\u0161kotkov na posameznem spletnem mestu ali ne. Kar pomeni, da je potrebno tudi na na\u0161i spletni strani potrditi, da \u017eelite na\u0161e pi\u0161kotke.<\/p><p data-start=\"6231\" data-end=\"6422\">Prav tako lahko svoj brskalnik nastavite tako, da pi\u0161kotke shranjuje ali ne. Ve\u010d podatkov o pi\u0161kotih in njihovi uporabi je na voljo v dokumentaciji ter navodilih za uporabo va\u0161ega brskalnika.<\/p><hr data-start=\"6424\" data-end=\"6427\" \/><p data-start=\"6429\" data-end=\"6441\"><strong data-start=\"6429\" data-end=\"6441\">Prito\u017ebe<\/strong><\/p><p data-start=\"6443\" data-end=\"7302\">Ponudnik spo\u0161tuje veljavno zakonodajo o varstvu potro\u0161nikov. Ponudnik mora postaviti u\u010dinkovit sistem obravnavanja prito\u017eb in dolo\u010diti osebo, s katero se, v primeru te\u017eav, kupec lahko pove\u017ee telefonsko ali po elektronski po\u0161ti. Postopek za oddajo prito\u017eb mora biti na voljo na spletnih straneh, enostaven za uporabo in zaupen. Ponudnik mora v petih delovnih dneh potrditi, da je prejel prito\u017ebo, sporo\u010diti kupcu, kako dolgo jo bo obravnaval in ga vseskozi obve\u0161\u010dati o poteku postopka. Ponudnik se zaveda, da je bistvena zna\u010dilnost potro\u0161ni\u0161kega spora, vsaj kar zadeva sodno re\u0161evanje, njegova nesorazmernost med ekonomsko vrednostjo zahtevka in stro\u0161ki, ki nastanejo pri re\u0161evanju samega spora. To je tudi glavna ovira, da potro\u0161nik ne spro\u017ei spora pred sodi\u0161\u010dem. Zato se ponudnik prizadeva po svojih najbolj\u0161ih mo\u010deh, da se morebitni spori re\u0161ijo sporazumno.<\/p><hr data-start=\"7304\" data-end=\"7307\" \/><p data-start=\"7309\" data-end=\"7334\"><strong data-start=\"7309\" data-end=\"7334\">Odgovornost ponudnika<\/strong><\/p><p data-start=\"7336\" data-end=\"7713\">Ponudnik se po svojih najbolj\u0161ih mo\u010deh trudi zagotoviti a\u017eurnost in pravilnost podatkov, ki so objavljeni na njegovih straneh. V primeru neto\u010dnih podatkov glede lastnosti izdelkov, rokov dobave ali cen bo ponudnik kupca obvestil o spremembah in mu omogo\u010dil odstop od naro\u010dila ali zamenjavo naro\u010denega izdelka. Ponudnik si pridr\u017euje pravico objave simbolnih fotografij izdelkov.<\/p><hr data-start=\"7715\" data-end=\"7718\" \/><p data-start=\"7720\" data-end=\"7750\"><strong data-start=\"7720\" data-end=\"7750\">Varovanje osebnih podatkov<\/strong><\/p><p data-start=\"7752\" data-end=\"8154\">Pravica do varstva osebnih podatkov je temeljna pravica in svobo\u0161\u010dina posameznika. Podro\u010dje ureja Splo\u0161na uredba o varstvu podatkov (GDPR) Evropske unije, ki postavlja skupna pravila za varstvo osebnih podatkov v EU. Nekatera vsebinska in postopkovna vpra\u0161anja pa lahko posebej uredijo dr\u017eave \u010dlanice EU. Ta podro\u010dja pri nas ureja Zakon o varstvu osebnih podatkov (ZVOP-2). ZVOP-2 velja od 26. 1. 2023.<\/p><p data-start=\"8156\" data-end=\"8596\">Ponudnik se zavezuje k trajnemu varovanju vseh osebnih podatkov uporabnika. Le-ti bodo uporabljeni izklju\u010dno za potrebe izpolnitve naro\u010dila (po\u0161iljanje informativnega gradiva, ponudb, ra\u010dunov) in ostalo potrebno komunikacijo. Uporabnikovi podatki v nobenem primeru ne bodo predani nepoobla\u0161\u010denim osebam. Za varovanje osebnih podatkov je odgovoren tudi uporabnik sam in sicer tako, da poskrbi za varnost svojega uporabni\u0161kega imena in gesla.<\/p><hr data-start=\"8598\" data-end=\"8601\" \/><p data-start=\"8603\" data-end=\"8624\"><strong data-start=\"8603\" data-end=\"8624\">Zadnja sprememba: 25.7.2025<\/strong><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c31e6c elementor-widget elementor-widget-spacer\" data-id=\"2c31e6c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed59c5c elementor-widget elementor-widget-heading\" data-id=\"ed59c5c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-86b2d0f elementor-widget elementor-widget-tp-adv-text-block\" data-id=\"86b2d0f\" data-element_type=\"widget\" data-widget_type=\"tp-adv-text-block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt-plus-text-block-wrapper\" ><div class=\"text_block_parallax\"><div class=\"pt_plus_adv_text_block\" ><div class=\"text-content-block\"><h3 data-start=\"55\" data-end=\"111\"><strong data-start=\"59\" data-end=\"111\">GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE<\/strong><\/h3><p data-start=\"113\" data-end=\"326\">The General Terms and Conditions of the online store are drawn up in accordance with the Consumer Protection Act (ZVPot), the Personal Data Protection Act (ZVOP-1), and the Electronic Communications Act (ZEKom-1).<\/p><p data-start=\"328\" data-end=\"480\">The online store is operated by <strong data-start=\"360\" data-end=\"453\">An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, VAT ID: SI24073563<\/strong>, which is also the seller.<\/p><p data-start=\"482\" data-end=\"683\">The General Terms and Conditions define the operation of the online store, the rights and obligations of the user and the store, and regulate the business relationship between the seller and the buyer.<\/p><p data-start=\"685\" data-end=\"977\">The buyer is bound by the General Terms and Conditions valid at the time of purchase (placing an online order). When placing an order, the buyer is always reminded of the General Terms and Conditions, and by placing the order, the buyer confirms their awareness and acceptance of these terms.<\/p><hr data-start=\"979\" data-end=\"982\" \/><h3 data-start=\"984\" data-end=\"1011\"><strong data-start=\"988\" data-end=\"1011\">DEFINITION OF TERMS<\/strong><\/h3><ul data-start=\"1013\" data-end=\"1304\"><li data-start=\"1013\" data-end=\"1122\"><p data-start=\"1015\" data-end=\"1122\"><strong data-start=\"1015\" data-end=\"1027\">Provider<\/strong> \u2013 An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, VAT ID: SI24073563.<\/p><\/li><li data-start=\"1123\" data-end=\"1201\"><p data-start=\"1125\" data-end=\"1201\"><strong data-start=\"1125\" data-end=\"1133\">User<\/strong> \u2013 A person using our system, i.e., the buyer in the online store.<\/p><\/li><li data-start=\"1202\" data-end=\"1304\"><p data-start=\"1204\" data-end=\"1304\"><strong data-start=\"1204\" data-end=\"1220\">Online Store<\/strong> \u2013 An information system intended for presenting and selling products to the user.<\/p><\/li><\/ul><p data-start=\"1306\" data-end=\"1493\">The General Terms and Conditions govern the operation of the online store Lepika.si (cosmetic online store), user rights, and the business relationship between the provider and the buyer.<\/p><p data-start=\"1495\" data-end=\"1580\">The provider undertakes to always provide the buyer with the following information:<\/p><ul data-start=\"1581\" data-end=\"2463\"><li data-start=\"1581\" data-end=\"1661\"><p data-start=\"1583\" data-end=\"1661\">Company identity (company name and registered address, registration number).<\/p><\/li><li data-start=\"1662\" data-end=\"1741\"><p data-start=\"1664\" data-end=\"1741\">Contact addresses enabling fast and effective communication (email, phone).<\/p><\/li><li data-start=\"1742\" data-end=\"1832\"><p data-start=\"1744\" data-end=\"1832\">Essential product or service features (including after-sales services and warranties).<\/p><\/li><li data-start=\"1833\" data-end=\"1946\"><p data-start=\"1835\" data-end=\"1946\">Product availability (each item or service on the website should be available within a reasonable timeframe).<\/p><\/li><li data-start=\"1947\" data-end=\"2041\"><p data-start=\"1949\" data-end=\"2041\">Conditions for product delivery or service performance (method, place, and delivery time).<\/p><\/li><li data-start=\"2042\" data-end=\"2156\"><p data-start=\"2044\" data-end=\"2156\">All prices must be clearly and unambiguously stated, indicating whether they include taxes and shipping costs.<\/p><\/li><li data-start=\"2157\" data-end=\"2190\"><p data-start=\"2159\" data-end=\"2190\">Payment and delivery methods.<\/p><\/li><li data-start=\"2191\" data-end=\"2217\"><p data-start=\"2193\" data-end=\"2217\">Offer validity period.<\/p><\/li><li data-start=\"2218\" data-end=\"2366\"><p data-start=\"2220\" data-end=\"2366\">The period within which withdrawal from the contract is still possible, along with information about the cost of returning the product (if any).<\/p><\/li><li data-start=\"2367\" data-end=\"2463\"><p data-start=\"2369\" data-end=\"2463\">Complaint procedures, including all contact information for the customer service department.<\/p><\/li><\/ul><hr data-start=\"2465\" data-end=\"2468\" \/><h3 data-start=\"2470\" data-end=\"2494\"><strong data-start=\"2474\" data-end=\"2494\">PURCHASE PROCESS<\/strong><\/h3><p data-start=\"2496\" data-end=\"3100\">After viewing products on the website, the user adds the desired product to the cart, selecting color, size, and quantity if applicable.<br data-start=\"2632\" data-end=\"2635\" \/>In the following steps, the user must select the delivery location and payment method.<br data-start=\"2721\" data-end=\"2724\" \/>When the user selects products and clicks <strong data-start=\"2766\" data-end=\"2789\">\"COMPLETE PURCHASE\"<\/strong>, the online store automatically generates and sends an email containing the order details (products, prices, quantities, user information, etc.).<br data-start=\"2935\" data-end=\"2938\" \/>This confirms the order, and the products will be shipped as soon as possible.<br data-start=\"3016\" data-end=\"3019\" \/>If the delivery time exceeds 2 business days, the provider will notify the buyer.<\/p><hr data-start=\"3102\" data-end=\"3105\" \/><h3 data-start=\"3107\" data-end=\"3144\"><strong data-start=\"3111\" data-end=\"3144\">DISCOUNTED PRICE OF A PRODUCT<\/strong><\/h3><p data-start=\"3146\" data-end=\"3338\">Certain products that have been on sale for a longer period may be offered at discounted prices during specific promotional periods. Promotional prices are valid only for the specified period.<\/p><hr data-start=\"3340\" data-end=\"3343\" \/><h3 data-start=\"3345\" data-end=\"3435\"><strong data-start=\"3349\" data-end=\"3435\">RETURN OF GOODS AND RIGHT TO WITHDRAW FROM THE CONTRACT (FOR INDIVIDUAL CONSUMERS)<\/strong><\/h3><p data-start=\"3437\" data-end=\"3882\">The buyer (this applies exclusively to individuals purchasing goods for purposes unrelated to their business activities) has the right, under the Consumer Protection Act, to notify the company within 14 days of receiving the goods by email (<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3678\" data-end=\"3692\">info@lepika.si<\/a>) or phone (070 873 227) that they are withdrawing from the contract, without having to provide a reason.<br data-start=\"3797\" data-end=\"3800\" \/>The 14-day withdrawal period starts on the day after the goods have been received.<\/p><p data-start=\"3884\" data-end=\"4238\">The only cost borne by the buyer in connection with withdrawal from the contract is the cost of returning the goods, except in cases where the seller has also provided free training for using the goods. In such cases, upon withdrawal, the buyer will be charged for the training costs, at the rate specified in the offer and known to the buyer in advance.<\/p><p data-start=\"4240\" data-end=\"4424\">The goods must be returned to the provider no later than 14 days after the withdrawal notification. Returning the goods within this period is considered a withdrawal from the contract.<\/p><p data-start=\"4426\" data-end=\"4700\">The returned product must be unused, undamaged, in the original packaging, and in unchanged quantity.<br data-start=\"4527\" data-end=\"4530\" \/>If the goods are damaged, dirty, without original packaging, or show signs of use (inside or outside the item), the seller reserves the right to reduce the refund amount.<\/p><p data-start=\"4702\" data-end=\"4958\">The buyer does not have the right to withdraw from contracts for goods made according to the buyer's specific instructions, adapted to personal needs, goods not suitable for return due to their nature, perishable goods, or goods past their expiration date.<\/p><p data-start=\"4960\" data-end=\"5402\">The buyer must return the item undamaged and in unchanged quantity unless it has been damaged, spoiled, or lost through no fault of the buyer.<br data-start=\"5102\" data-end=\"5105\" \/>The buyer may only inspect and test the goods to the extent necessary to determine their actual condition.<br data-start=\"5211\" data-end=\"5214\" \/>The buyer is responsible for any reduction in the value of the goods resulting from handling that is not necessary to determine the nature, characteristics, and functionality of the goods.<\/p><hr data-start=\"5404\" data-end=\"5407\" \/><h3 data-start=\"5409\" data-end=\"5435\"><strong data-start=\"5413\" data-end=\"5435\">SPECIAL PROVISIONS<\/strong><\/h3><p data-start=\"5437\" data-end=\"5651\">If the buyer receives free training on product use when purchasing goods and later withdraws from the contract within the legal period, the buyer must reimburse the cost of the free training provided by the seller.<\/p><p data-start=\"5653\" data-end=\"5916\">For bulk purchases, the buyer is entitled to a quantity discount in accordance with the company\u2019s internal price lists, based on the purchase amount.<br data-start=\"5802\" data-end=\"5805\" \/>If the buyer partially withdraws from the contract, the final quantity discount will be proportionally reduced.<\/p><hr data-start=\"5918\" data-end=\"5921\" \/><h3 data-start=\"5923\" data-end=\"5938\"><strong data-start=\"5927\" data-end=\"5938\">PAYMENT<\/strong><\/h3><p data-start=\"5940\" data-end=\"6188\">The provider issues an invoice on a durable medium, detailing all costs and instructions on how to withdraw from the purchase and return products.<br data-start=\"6086\" data-end=\"6089\" \/>The user pays for the ordered goods either via pro forma invoice (bank transfer) or by credit card.<\/p><hr data-start=\"6190\" data-end=\"6193\" \/><h3 data-start=\"6195\" data-end=\"6216\"><strong data-start=\"6199\" data-end=\"6216\">DELIVERY TIME<\/strong><\/h3><p data-start=\"6218\" data-end=\"6524\">For products in stock, delivery takes 2\u20134 business days. In other cases, up to 15 days.<br data-start=\"6305\" data-end=\"6308\" \/>For products not in stock, the delivery time is up to 15 days after receiving the order.<br data-start=\"6396\" data-end=\"6399\" \/>If the delivery time is longer, we will inform you via email or phone.<br data-start=\"6469\" data-end=\"6472\" \/>We will also inform you if a product is unavailable.<\/p><hr data-start=\"6526\" data-end=\"6529\" \/><h3 data-start=\"6531\" data-end=\"6547\"><strong data-start=\"6535\" data-end=\"6547\">DELIVERY<\/strong><\/h3><p data-start=\"6549\" data-end=\"7034\">The provider must deliver goods or services within the promised time.<br data-start=\"6618\" data-end=\"6621\" \/>Upon delivery, the user must receive additional information about their right to withdraw, including conditions and procedures for exercising this right.<br data-start=\"6774\" data-end=\"6777\" \/>The provider must also provide all necessary contact details for complaints, as well as information regarding warranties, servicing, or other post-purchase services.<br data-start=\"6942\" data-end=\"6945\" \/>Delivery costs depend on the order and are based on the weight of the purchased products.<\/p><p data-start=\"7036\" data-end=\"7365\"><strong data-start=\"7036\" data-end=\"7189\">The buyer must ensure an unobstructed path for bringing the ordered goods into the apartment and protect floors and other equipment in the apartment.<\/strong><br data-start=\"7189\" data-end=\"7192\" \/>If access is blocked or the building structure prevents delivery (narrow stairs, spiral staircases), we cannot guarantee delivery.<br data-start=\"7322\" data-end=\"7325\" \/>The doorway must be at least 80 cm wide.<\/p><p data-start=\"7367\" data-end=\"7541\">If you insist on delivery despite not meeting these conditions, material damage may occur to either the product or your property. We are not liable for any resulting damages.<\/p><p data-start=\"7543\" data-end=\"7750\">Upon receipt of the appliance, the buyer must ensure proper protection.<br data-start=\"7614\" data-end=\"7617\" \/>If we collect it without protective packaging, we are not responsible for damage (scratches, dents, etc.) occurring during transport.<\/p><hr data-start=\"7752\" data-end=\"7755\" \/><h3 data-start=\"7757\" data-end=\"7779\"><strong data-start=\"7761\" data-end=\"7779\">SHIPPING COSTS<\/strong><\/h3><p data-start=\"7781\" data-end=\"7854\">Deliveries are made Monday through Friday as indicated with each product.<\/p><p data-start=\"7856\" data-end=\"7907\">The buyer pays the shipping cost for ordered goods.<\/p><p data-start=\"7909\" data-end=\"7935\"><strong data-start=\"7909\" data-end=\"7933\">Shipping price list:<\/strong><\/p><ul data-start=\"7936\" data-end=\"8049\"><li data-start=\"7936\" data-end=\"7958\"><p data-start=\"7938\" data-end=\"7958\">Up to 25 kg: \u20ac4.99<\/p><\/li><li data-start=\"7959\" data-end=\"7979\"><p data-start=\"7961\" data-end=\"7979\">26\u201340 kg: \u20ac24.99<\/p><\/li><li data-start=\"7980\" data-end=\"8002\"><p data-start=\"7982\" data-end=\"8002\">Over 41 kg: \u20ac60.00<\/p><\/li><li data-start=\"8003\" data-end=\"8049\"><p data-start=\"8005\" data-end=\"8049\">Additional fee for cash-on-delivery: \u20ac1.00<\/p><\/li><\/ul><p data-start=\"0\" data-end=\"35\"><strong data-start=\"0\" data-end=\"35\">Claims upon receipt of shipment<\/strong><\/p><p data-start=\"37\" data-end=\"327\">If you receive the wrong number of products that do not match the quantity on the delivery documents, or if the goods were damaged during transport, please contact the delivery service that made the delivery. At the same time, inform us as well, so we can assist you in resolving the issue.<\/p><p data-start=\"329\" data-end=\"538\">If, upon receipt, you notice that the item or package is physically damaged, part of the contents is missing, or the package shows signs of being opened, you may initiate a compensation claim with the courier.<\/p><p data-start=\"540\" data-end=\"1027\">If the package was delivered by GLS and you find that the item is damaged, content is missing, or the package has been opened, you must report the damage within 7 days of receiving the package by emailing <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"745\" data-end=\"759\">info@lepika.si<\/a> or calling +386 70 873 227. When reporting damage, we require photos of the package, packaging, damaged item, GLS label, and a description of the damage. By agreement with our representative, we can arrange for the collection of the damaged package from your address.<\/p><hr data-start=\"1029\" data-end=\"1032\" \/><h3 data-start=\"1034\" data-end=\"1086\"><strong data-start=\"1038\" data-end=\"1086\">Withdrawal from the contract (for consumers)<\/strong><\/h3><p data-start=\"1088\" data-end=\"1617\">In accordance with the Consumer Protection Act, private individuals have the right to inform the seller within 14 days of receiving the product that they are withdrawing from the contract, without any obligation to provide a reason. In this case, the consumer must return the goods at their own expense to our address no later than 14 days from notifying us of the withdrawal. The period begins on the day after the package is received. The only cost to the consumer is the return shipping cost (as per the courier's price list).<\/p><p data-start=\"1619\" data-end=\"1722\">Please enclose a copy of the invoice and a correctly completed return form to ensure faster processing.<\/p><p data-start=\"1724\" data-end=\"1738\"><strong data-start=\"1724\" data-end=\"1738\">Important:<\/strong><\/p><ul data-start=\"1740\" data-end=\"2368\"><li data-start=\"1740\" data-end=\"1978\"><p data-start=\"1742\" data-end=\"1978\">Product inspection and testing are only allowed to the extent necessary to determine its actual condition. Any use of the goods beyond this scope will be considered as use, and you will be liable for a decrease in the product's value.<\/p><\/li><li data-start=\"1979\" data-end=\"2101\"><p data-start=\"1981\" data-end=\"2101\">If you find that the item is unsuitable (color, size, etc.), do not fully open it. Labels and tags must remain intact.<\/p><\/li><li data-start=\"2102\" data-end=\"2179\"><p data-start=\"2104\" data-end=\"2179\">Keep the packaging and accessories for at least six months after receipt.<\/p><\/li><li data-start=\"2180\" data-end=\"2313\"><p data-start=\"2182\" data-end=\"2313\">The product must be returned undamaged and in the same quantity, unless it was destroyed or damaged through no fault of your own.<\/p><\/li><li data-start=\"2314\" data-end=\"2368\"><p data-start=\"2316\" data-end=\"2368\">We do not accept cash-on-delivery (COD) shipments.<\/p><\/li><\/ul><p data-start=\"2370\" data-end=\"2487\">Refund rights, warranty claims, material defects, and complaints are governed by the Consumer Protection Act (ZVPot).<\/p><hr data-start=\"2489\" data-end=\"2492\" \/><h3 data-start=\"2494\" data-end=\"2538\"><strong data-start=\"2498\" data-end=\"2538\">Instructions for contract withdrawal<\/strong><\/h3><p data-start=\"2540\" data-end=\"2738\">When purchasing online, you cannot physically inspect the products, so we allow you to withdraw from the contract within the statutory period. For a smooth process, please follow these guidelines:<\/p><ul data-start=\"2740\" data-end=\"3222\"><li data-start=\"2740\" data-end=\"2839\"><p data-start=\"2742\" data-end=\"2839\">Open packaging carefully and keep it intact until you are sure about the product\u2019s suitability.<\/p><\/li><li data-start=\"2840\" data-end=\"2956\"><p data-start=\"2842\" data-end=\"2956\">Handle items with care, as damages can easily occur, especially on lacquered surfaces (monitors, LCD TVs, etc.).<\/p><\/li><li data-start=\"2957\" data-end=\"2995\"><p data-start=\"2959\" data-end=\"2995\">Remove protective films carefully.<\/p><\/li><li data-start=\"2996\" data-end=\"3055\"><p data-start=\"2998\" data-end=\"3055\">Before installing appliances, ensure they are suitable.<\/p><\/li><li data-start=\"3056\" data-end=\"3222\"><p data-start=\"3058\" data-end=\"3222\">The right to withdraw from the contract is not intended for warranty claims or product defect complaints, but rather when a product does not meet your expectations.<\/p><\/li><\/ul><hr data-start=\"3224\" data-end=\"3227\" \/><h3 data-start=\"3229\" data-end=\"3252\"><strong data-start=\"3233\" data-end=\"3252\">Returning items<\/strong><\/h3><p data-start=\"3254\" data-end=\"3271\"><strong data-start=\"3254\" data-end=\"3269\">Guidelines:<\/strong><\/p><ul data-start=\"3273\" data-end=\"3522\"><li data-start=\"3273\" data-end=\"3323\"><p data-start=\"3275\" data-end=\"3323\">We recommend using a tracked delivery service.<\/p><\/li><li data-start=\"3324\" data-end=\"3431\"><p data-start=\"3326\" data-end=\"3431\">Return shipping costs are borne by the sender, unless otherwise agreed. We do not accept COD shipments.<\/p><\/li><li data-start=\"3432\" data-end=\"3522\"><p data-start=\"3434\" data-end=\"3522\">If you are making a warranty claim, the repaired item will be returned to you by mail.<\/p><\/li><\/ul><hr data-start=\"3524\" data-end=\"3527\" \/><h3 data-start=\"3529\" data-end=\"3563\"><strong data-start=\"3533\" data-end=\"3563\">Returns for legal entities<\/strong><\/h3><p data-start=\"3565\" data-end=\"3823\">Legal entities (companies, sole proprietors, etc.) do not have the right to withdraw from the contract within 14 days as consumers do. Returns are only possible under warranty conditions. For more information, contact us at +386 70 873 227 or <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3808\" data-end=\"3822\">info@lepika.si<\/a>.<\/p><hr data-start=\"3825\" data-end=\"3828\" \/><h3 data-start=\"3830\" data-end=\"3880\"><strong data-start=\"3834\" data-end=\"3880\">Returning items via our collection service<\/strong><\/h3><p data-start=\"3882\" data-end=\"3998\">If we arrange collection with our delivery service, we are not responsible for any potential damage to the packages.<\/p><p data-start=\"4000\" data-end=\"4024\"><strong data-start=\"4000\" data-end=\"4022\">Return guidelines:<\/strong><\/p><ul data-start=\"4026\" data-end=\"4797\"><li data-start=\"4026\" data-end=\"4067\"><p data-start=\"4028\" data-end=\"4067\">Enclose the contract withdrawal form.<\/p><\/li><li data-start=\"4068\" data-end=\"4146\"><p data-start=\"4070\" data-end=\"4146\">Send items to the following address: <strong data-start=\"4107\" data-end=\"4144\">Podgorje 7, 3000 Celje, Slovenia.<\/strong><\/p><\/li><li data-start=\"4147\" data-end=\"4226\"><p data-start=\"4149\" data-end=\"4226\">Prepare products for safe transport (preferably in the original packaging).<\/p><\/li><li data-start=\"4227\" data-end=\"4262\"><p data-start=\"4229\" data-end=\"4262\">We do not accept COD shipments.<\/p><\/li><li data-start=\"4263\" data-end=\"4379\"><p data-start=\"4265\" data-end=\"4379\">If you used a discount code when purchasing, its value is non-refundable. We only refund the actual paid amount.<\/p><\/li><li data-start=\"4380\" data-end=\"4538\"><p data-start=\"4382\" data-end=\"4538\">Refunds will be processed within 14 days of receiving the withdrawal notice. Refunds will be made in the same way as the payment, unless agreed otherwise.<\/p><\/li><li data-start=\"4539\" data-end=\"4660\"><p data-start=\"4541\" data-end=\"4660\">Products that are sealed and cannot be returned for hygiene reasons cannot be returned once the seal has been broken.<\/p><\/li><li data-start=\"4661\" data-end=\"4797\"><p data-start=\"4663\" data-end=\"4797\">In exceptional cases where products are not returned in accordance with ZVPot, we may offer a buy-back with compensation by agreement.<\/p><\/li><\/ul><hr data-start=\"4799\" data-end=\"4802\" \/><h3 data-start=\"4804\" data-end=\"4822\"><strong data-start=\"4808\" data-end=\"4822\">Complaints<\/strong><\/h3><p data-start=\"4824\" data-end=\"5032\">If the package is missing documents, warranties, cables, instructions in Slovenian, or if the invoice is incorrect, please contact us. Missing documents and explanations will be delivered as soon as possible.<\/p><p data-start=\"5034\" data-end=\"5211\">If you wish to exchange a product due to a defect, return it unused, undamaged, and in its original packaging. Enclose a copy of the invoice and the return form with the return.<\/p><hr data-start=\"5213\" data-end=\"5216\" \/><h3 data-start=\"5218\" data-end=\"5234\"><strong data-start=\"5222\" data-end=\"5234\">WARRANTY<\/strong><\/h3><p data-start=\"5236\" data-end=\"5717\">In accordance with the law, the manufacturer is obliged to provide the customer with a warranty for the proper functioning of the purchased goods. The warranty can be claimed directly with the manufacturer or their authorized service center. The buyer must present the warranty card and the seller's invoice. The manufacturer is required to carry out warranty repairs within 45 days of receiving the goods, otherwise the item must be replaced with an equivalent, faultless product.<\/p><p data-start=\"5719\" data-end=\"5949\">The buyer can also claim the warranty with the seller; in this case, the same conditions apply. The warranty claim process is carried out in accordance with the conditions specified on the warranty card, with no cost to the buyer.<\/p><p data-start=\"5951\" data-end=\"5999\">The warranty claim form can be found <strong data-start=\"5988\" data-end=\"5998\">[here]<\/strong>.<\/p><hr data-start=\"6001\" data-end=\"6004\" \/><h3 data-start=\"6006\" data-end=\"6039\"><strong data-start=\"6010\" data-end=\"6039\">Claims for non-conformity<\/strong><\/h3><p data-start=\"6041\" data-end=\"6279\">Warranty claims and other consumer rights in case of non-conformity. In the event of non-conforming goods, the consumer who has informed the seller of the non-conformity is entitled, under the conditions and in the order set by law, to:<\/p><ul data-start=\"6281\" data-end=\"6512\"><li data-start=\"6281\" data-end=\"6354\"><p data-start=\"6283\" data-end=\"6354\">request the seller to restore conformity of the goods free of charge;<\/p><\/li><li data-start=\"6355\" data-end=\"6512\"><p data-start=\"6357\" data-end=\"6512\">request a reduction of the purchase price in proportion to the non-conformity, or withdraw from the sales contract and request a refund of the amount paid.<\/p><\/li><\/ul><p data-start=\"6514\" data-end=\"6745\">The consumer may withhold payment of the remaining purchase price, or part thereof, until the seller has fulfilled their obligation. The consumer enforces this right by submitting a statement informing the seller of their decision.<\/p><p data-start=\"6747\" data-end=\"6935\">In all cases, the consumer also has the right to claim compensation, particularly for costs of materials, spare parts, labor, transportation, and shipping incurred due to a warranty claim.<\/p><hr data-start=\"6937\" data-end=\"6940\" \/><h3 data-start=\"6942\" data-end=\"6970\"><strong data-start=\"6946\" data-end=\"6970\">Restoring conformity<\/strong><\/h3><p data-start=\"6972\" data-end=\"7296\">The consumer can request the seller to restore the conformity of the goods free of charge within a reasonable time from when the seller was informed of the non-conformity, which may not exceed 30 days, without significant inconvenience to the consumer, taking into account the nature of the goods and their intended purpose.<\/p><hr data-start=\"7298\" data-end=\"7301\" \/><h3 data-start=\"7303\" data-end=\"7353\"><strong data-start=\"7307\" data-end=\"7353\">Reduction of price and contract withdrawal<\/strong><\/h3><p data-start=\"7355\" data-end=\"7487\">The consumer may request a proportional reduction in the purchase price or withdraw from the contract in any of the following cases:<\/p><ul data-start=\"7489\" data-end=\"8127\"><li data-start=\"7489\" data-end=\"7697\"><p data-start=\"7491\" data-end=\"7697\">the seller has not repaired or replaced the goods, or, where appropriate, has not completed the repair or replacement in accordance with the law, or has refused the consumer's claim to restore conformity;<\/p><\/li><li data-start=\"7698\" data-end=\"7781\"><p data-start=\"7700\" data-end=\"7781\">the non-conformity persists despite the seller's attempt to restore conformity;<\/p><\/li><li data-start=\"7782\" data-end=\"7944\"><p data-start=\"7784\" data-end=\"7944\">the nature of the non-conformity is so serious that it justifies an immediate proportional reduction of the purchase price or withdrawal from the contract; or<\/p><\/li><li data-start=\"7945\" data-end=\"8127\"><p data-start=\"7947\" data-end=\"8127\">the seller has stated, or it is evident from the circumstances, that they will not restore conformity within a reasonable time or without significant inconvenience to the consumer.<\/p><\/li><\/ul><p data-start=\"8129\" data-end=\"8281\">Regardless of the above, the consumer may withdraw from the sales contract and request a refund if the non-conformity occurs within 30 days of delivery.<\/p><p data-start=\"8283\" data-end=\"8508\">If the consumer requests a proportional reduction of the purchase price, the reduction will correspond to the decrease in the value of the goods received compared to the value the goods would have had if they were conforming.<\/p><p data-start=\"8510\" data-end=\"8621\">The consumer enforces the contract withdrawal by submitting a statement informing the seller of their decision.<\/p><hr data-start=\"8623\" data-end=\"8626\" \/><h3 data-start=\"8628\" data-end=\"8644\"><strong data-start=\"8632\" data-end=\"8644\">Security<\/strong><\/h3><p data-start=\"8646\" data-end=\"8793\">The provider uses appropriate technological and organizational measures to protect the transfer and storage of personal data, orders, and payments.<\/p><p data-start=\"0\" data-end=\"17\"><strong data-start=\"0\" data-end=\"17\">Communication<\/strong><\/p><p data-start=\"19\" data-end=\"127\">The provider may contact the user via remote communication means only if the user does not expressly object.<\/p><hr data-start=\"129\" data-end=\"132\" \/><p data-start=\"134\" data-end=\"156\"><strong data-start=\"134\" data-end=\"156\">Contract Archiving<\/strong><\/p><p data-start=\"158\" data-end=\"489\">The contract concluded between the provider and the user is permanently stored by the company <strong data-start=\"252\" data-end=\"345\">An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, VAT ID: SI24073563<\/strong>.<br data-start=\"346\" data-end=\"349\" \/>To view or request a copy of the contract, send us a message with your purchase details at <strong data-start=\"440\" data-end=\"458\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"442\" data-end=\"456\">info@lepika.si<\/a><\/strong> or call us at <strong data-start=\"473\" data-end=\"488\">070 873 227<\/strong>.<\/p><hr data-start=\"491\" data-end=\"494\" \/><p data-start=\"496\" data-end=\"518\"><strong data-start=\"496\" data-end=\"518\">Promotional Emails<\/strong><\/p><p data-start=\"520\" data-end=\"575\">Promotional emails must include the following elements:<\/p><ul data-start=\"577\" data-end=\"894\"><li data-start=\"577\" data-end=\"651\"><p data-start=\"579\" data-end=\"651\">They must be clearly and unambiguously marked as promotional messages.<\/p><\/li><li data-start=\"652\" data-end=\"696\"><p data-start=\"654\" data-end=\"696\">The sender must be clearly identifiable.<\/p><\/li><li data-start=\"697\" data-end=\"821\"><p data-start=\"699\" data-end=\"821\">Various campaigns, promotions, and other marketing techniques must be marked as such, with clear terms of participation.<\/p><\/li><li data-start=\"822\" data-end=\"894\"><p data-start=\"824\" data-end=\"894\">The user\u2019s wish not to receive promotional messages must be respected.<\/p><\/li><\/ul><hr data-start=\"896\" data-end=\"899\" \/><p data-start=\"901\" data-end=\"912\"><strong data-start=\"901\" data-end=\"912\">Cookies<\/strong><\/p><p data-start=\"914\" data-end=\"1243\">While browsing the online store <strong data-start=\"946\" data-end=\"959\">Lepika.si<\/strong>, small text files \u2013 <strong data-start=\"980\" data-end=\"991\">cookies<\/strong> \u2013 are stored on users' and registered users' devices along with website content.<br data-start=\"1072\" data-end=\"1075\" \/>Cookies contain data necessary for the proper functioning of certain applications in the online store and provide users with certain advantages when using our services.<\/p><p data-start=\"1245\" data-end=\"1479\">Users or registered users can configure their web browser settings to allow or block the use of cookies for each website.<br data-start=\"1366\" data-end=\"1369\" \/>Please note that using services in the online store that require registration is not possible without cookies.<\/p><p data-start=\"1481\" data-end=\"1590\">On <strong data-start=\"1484\" data-end=\"1497\">Lepika.si<\/strong>, we use different types of cookies to ensure a smooth and user-friendly shopping experience.<\/p><p data-start=\"1592\" data-end=\"1613\"><strong data-start=\"1592\" data-end=\"1613\">Types of cookies:<\/strong><\/p><ul data-start=\"1614\" data-end=\"2185\"><li data-start=\"1614\" data-end=\"1716\"><p data-start=\"1616\" data-end=\"1716\"><strong data-start=\"1616\" data-end=\"1637\">Essential cookies<\/strong> required for the proper functioning of the website (e.g., purchase process).<\/p><\/li><li data-start=\"1717\" data-end=\"1837\"><p data-start=\"1719\" data-end=\"1837\"><strong data-start=\"1719\" data-end=\"1741\">Functional cookies<\/strong> that improve functionality, performance, and user experience by remembering certain settings.<\/p><\/li><li data-start=\"1838\" data-end=\"2067\"><p data-start=\"1840\" data-end=\"2067\"><strong data-start=\"1840\" data-end=\"1868\">Traffic analysis cookies<\/strong> (Google Analytics) that help analyze website usage (e.g., most visited pages, search keywords, browser identification, etc.). These cookies do not collect information that could identify the user.<\/p><\/li><li data-start=\"2068\" data-end=\"2144\"><p data-start=\"2070\" data-end=\"2144\"><strong data-start=\"2070\" data-end=\"2101\">Social media plugin cookies<\/strong> (Facebook, Twitter, Google+, Pinterest).<\/p><\/li><li data-start=\"2145\" data-end=\"2185\"><p data-start=\"2147\" data-end=\"2185\"><strong data-start=\"2147\" data-end=\"2185\">Advertising and marketing cookies.<\/strong><\/p><\/li><\/ul><p data-start=\"2187\" data-end=\"2513\"><strong data-start=\"2187\" data-end=\"2213\">How to manage cookies?<\/strong><br data-start=\"2213\" data-end=\"2216\" \/>Each user can choose whether to allow cookies on a particular website. On our website, you must confirm that you accept our cookies.<br data-start=\"2348\" data-end=\"2351\" \/>You can also configure your browser to store or block cookies.<br data-start=\"2413\" data-end=\"2416\" \/>More details on cookies and their use can be found in your browser's documentation or user guide.<\/p><hr data-start=\"2515\" data-end=\"2518\" \/><p data-start=\"2520\" data-end=\"2534\"><strong data-start=\"2520\" data-end=\"2534\">Complaints<\/strong><\/p><p data-start=\"2536\" data-end=\"2761\">The provider complies with applicable consumer protection laws and has established an effective complaint-handling system.<br data-start=\"2658\" data-end=\"2661\" \/>A responsible contact person is available for buyers to reach by phone or email in case of issues.<\/p><p data-start=\"2763\" data-end=\"3033\">The complaint submission procedure is available on our website, is easy to use, and confidential.<br data-start=\"2860\" data-end=\"2863\" \/>The provider will confirm receipt of the complaint within <strong data-start=\"2921\" data-end=\"2942\">five working days<\/strong>, inform the customer about the processing timeline, and keep them updated on the progress.<\/p><p data-start=\"3035\" data-end=\"3308\">The provider acknowledges that the main obstacle for consumers in pursuing legal disputes is the disproportion between the economic value of the claim and the costs of legal proceedings. Therefore, the provider will make every effort to resolve potential disputes amicably.<\/p><hr data-start=\"3310\" data-end=\"3313\" \/><p data-start=\"3315\" data-end=\"3344\"><strong data-start=\"3315\" data-end=\"3344\">Provider's Responsibility<\/strong><\/p><p data-start=\"3346\" data-end=\"3718\">The provider strives to ensure the accuracy and timeliness of the data published on its website.<br data-start=\"3442\" data-end=\"3445\" \/>In case of incorrect information regarding product features, delivery times, or prices, the provider will inform the customer of the changes and allow them to cancel the order or replace the ordered product.<br data-start=\"3652\" data-end=\"3655\" \/>The provider reserves the right to use symbolic product images.<\/p><hr data-start=\"3720\" data-end=\"3723\" \/><p data-start=\"3725\" data-end=\"3756\"><strong data-start=\"3725\" data-end=\"3756\">Protection of Personal Data<\/strong><\/p><p data-start=\"3758\" data-end=\"4259\">The right to personal data protection is a fundamental right and freedom of every individual.<br data-start=\"3851\" data-end=\"3854\" \/>This area is regulated by the <strong data-start=\"3884\" data-end=\"3929\">General Data Protection Regulation (GDPR)<\/strong> of the European Union, which establishes common rules for data protection across the EU.<br data-start=\"4018\" data-end=\"4021\" \/>Certain substantive and procedural issues may also be regulated by individual EU member states. In Slovenia, these matters are governed by the <strong data-start=\"4164\" data-end=\"4205\">Personal Data Protection Act (ZVOP-2)<\/strong>, which has been in effect since <strong data-start=\"4238\" data-end=\"4258\">January 26, 2023<\/strong>.<\/p><p data-start=\"4261\" data-end=\"4555\">The provider undertakes to permanently protect all personal data of the user.<br data-start=\"4338\" data-end=\"4341\" \/>Such data will be used exclusively for fulfilling orders (sending informational materials, offers, invoices) and for necessary communication.<br data-start=\"4482\" data-end=\"4485\" \/>The user's data will never be disclosed to unauthorized third parties.<\/p><p data-start=\"4557\" data-end=\"4691\">The user is also responsible for protecting their personal data, particularly by ensuring the security of their username and password.<\/p><hr data-start=\"4693\" data-end=\"4696\" \/><p data-start=\"4698\" data-end=\"4725\"><strong data-start=\"4698\" data-end=\"4725\">Last Update: 25.07.2025<\/strong><\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Pogoji poslovanja Splo\u0161ni pogoji spletne trgovine so sestavljeni v skladu z Zakonom o varstvu potro\u0161nikov (ZVPot), Zakonom o varstvu osebnih podatkov (ZVOP-1) ter Zakonom o elektronskih komunikacijah (ZEKom-1). S spletno trgovino upravlja podjetje An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, D\u0160: SI24073563, ki je tudi prodajalec. Splo\u0161ni pogoji poslovanja opredeljujejo delovanje spletne trgovine, pravice in obveznosti uporabnika in trgovine ter urejajo poslovni odnos med prodajalcem in kupcem. Kupca zavezujejo splo\u0161ni pogoji, ki so veljavni v trenutku nakupa (oddaje spletnega naro\u010dila). Kupec je ob oddaji naro\u010dila vsaki\u010d posebej opozorjen na splo\u0161ne pogoje poslovanja in z oddajo naro\u010dila potrdi svojo seznanjenost z njimi. Opredelitev pojmov Ponudnik je An-Ja kozmeti\u010dne storitve Anja Lugari\u010dek s.p., Podgorje 7, 3000 Celje, D\u0160: SI24073563 Uporabnik je oseba, ki uporablja na\u0161 sistem, torej kupec v spletni trgovini Spletna prodajalna je informacijski sistem namenjen predstavitvi in prodaji izdelkov uporabniku. Splo\u0161ni pogoji poslovanja obravnavajo delovanje spletne prodajalne lepika.si (kozmeti\u010dna spletna trgovina), pravice uporabnika ter poslovni odnos med ponudnikom in kupcem. Ponudnik se zavezuje, da bo kupcu vselej zagotovil naslednje informacije: identiteto podjetja (ime in sede\u017e podjetja, \u0161tevilka registra) kontaktne naslove, ki omogo\u010dajo hitro in u\u010dinkovito komunikacijo (e-po\u0161ta, telefon) bistvene zna\u010dilnosti blaga oziroma storitev (vklju\u010dno s poprodajnimi storitvami in garancijami) dobavljivost izdelkov (vsak izdelek ali storitev, ki je v ponudbi na spletni strani, naj bi bil dobavljiv v razumljivem roku) pogoje dostave izdelka ali izvr\u0161itve storitve (na\u010din, kraj in rok dostave) vse cene morajo biti jasno in nedvoumno dolo\u010dene, razvidno mora biti ali \u017ee vsebujejo davke in stro\u0161ke prevoza na\u010din pla\u010dila in dostave \u010dasovno veljavnost ponudbe rok, v katerem je \u0161e mo\u017eno odstopiti od pogodbe ; poleg tega tudi o tem, \u010de in koliko stane kupca vra\u010dilo izdelka pojasnjen mora biti postopek ob prito\u017ebi, vklju\u010dno z vsemi podatki o kontaktni osebi ali slu\u017ebi za stike s kupci Postopek nakupa Po ogledu izdelkov na spletni strani, \u017eelen izdelek z ozna\u010dbo o barvi in\/ali velikosti in koli\u010dini \u017eelenih izdelkov odda v ko\u0161arico. V nadaljnjih korakih mora ozna\u010diti \u0161e kraj dostave in na\u010din pla\u010dila. Ko uporabnik izbere izdelek ali izdelke in s potrdilom na gumb ZAKLJU\u010cI NAKUP odda naro\u010dilo, mu spletna prodajalna samodejno \u201cgenerira \u2013 ustvari\u201d in po\u0161lje elektronsko po\u0161to s podrobnostmi naro\u010dila (izdelki, cene, koli\u010dine, uporabnikovi podatki \u2026). S tem je naro\u010dilo potrjeno, izdelki bodo poslani v najkraj\u0161em mo\u017enem roku. \u010ce je rok dobave ve\u010d kot 2 delovna dni ponudnik o tem obvesti kupca. Akcijska cena izdelka Dolo\u010deni izdelki, ki so dlje \u010dasa v redni prodaji, se v dolo\u010denem obdobju potro\u0161nikom ponudijo po akcijskih zni\u017eanih cenah. Akcijske cene veljajo v navedenem obdobju. VRA\u010cILO BLAGA IN PRAVICA DO ODSTOPA OD POGODBE ZA FIZI\u010cNE OSEBE Kupec (navedeno velja izklju\u010dno za fizi\u010dne osebe, ki pridobijo blago za namene izven svoje pridobitne dejavnosti) ima v skladu z Zakonom o varstvu potro\u0161nikov pravico, da v 14 dneh od prevzema blaga podjetju sporo\u010di na e-mail info@lepika.si ali po telefonu na 070 873 227, da odstopa od pogodbe, ne da bi mu bilo treba navesti razlog za svojo odlo\u010ditev. Rok se za\u010dne \u0161teti en dan po datumu prevzema blaga. Stro\u0161ek, ki bremeni kupca v zvezi z odstopom od pogodbe je stro\u0161ek vra\u010dila blaga, razen v primeru, ko je prodajalec kupcu omogo\u010dil tudi brezpla\u010dno \u0161olanje za uporabo blaga. V tem primeru se, ob odstopu od pogodbe, kupcu zara\u010duna stro\u0161ke \u0161olanja za uporabo blaga, v vi\u0161ini, ki je navedena v ponudbi in je kupcu znana vnaprej. Blago je potrebno vrniti ponudniku najkasneje v roku 14 dni od oddanega sporo\u010dila o nameravanem vra\u010dilu. Vrnitev prejetega blaga podjetju v roku za odstop od pogodbe se \u0161teje za sporo\u010dilo o odstopu od pogodbe. Izdelek, ki ga kupec vra\u010da, mora biti nerabljen, nepo\u0161kodovan, v originalni embala\u017ei in v nespremenjeni koli\u010dini. V kolikor je blago po\u0161kodovano, umazano, brez originalne embala\u017ee ali so vidni sledovi uporabe (v notranjosti ali zunanjosti artikla), si prodajalec pridr\u017euje pravico do zni\u017eanja kupnine. Kupec nima pravice do odstopa od pogodbe, pri pogodbah katerih predmet je blago, ki je bilo izdelano po natan\u010dnih navodilih kupca, ki je bilo prilagojeno njegovim osebnim potrebam, ki zaradi svoje narave ni primerno za vra\u010dilo, ki je hitro pokvarljivo ali kateremu je \u017ee potekel rok uporabe. Kupec mora artikel vrniti prodajalcu nepo\u0161kodovan in v nespremenjeni koli\u010dini, razen \u010de je artikel uni\u010den, pokvarjen, izgubljen ali se je njegova koli\u010dina zmanj\u0161ala, ne da bi bil za to kriv kupec. Kupec artiklov ne sme neovirano uporabljati do odstopa od pogodbe. Kupec sme opraviti ogled in preizkus artiklov v obsegu, kot je to nujno potrebno za ugotovitev dejanskega stanja. Kupec odgovarja za zmanj\u0161anje vrednosti blaga, \u010de zmanj\u0161anje posledica ravnanja, ki ni nujno potrebno za ugotovitev narave, lastnosti in delovanja blaga. Posebna dolo\u010dila V kolikor kupec ob nakupu blaga prejme tudi brezpla\u010dno \u0161olanje za uporabo blaga in kasneje v zakonskem roku odstopi od pogodbe, je dol\u017ean povrniti stro\u0161ke brezpla\u010dnega \u0161olanja, izvedenega s strani prodajalca. V primeru nakupa ve\u010dje koli\u010dine blaga se kupcu, skladno z internimi ceniki podjetja, obra\u010duna koli\u010dinski popust, ki je vezan na znesek nakupa. V kolikor stranka delno odstopi od pogodbe, se ji kon\u010dni koli\u010dinski popust zmanj\u0161a v sorazmernem delu. Pla\u010dilo Ponudnik izda ra\u010dun na trajnem mediju, z raz\u010dlenjenimi stro\u0161ki in obvestilom uporabniku, kako odstopiti od nakupa in kako izdelke vrniti. Uporabnik pla\u010da naro\u010deno blago po predra\u010dunu na TRR ali pla\u010dilni kartici. Dobavni rok Za izdelke na zalogi je dobava blaga 2-4 delovnih dni v ostalih primerih pa do 15 dni. Za izdelke, ki jih nimamo na zalogi je dobavni rok do 15 dni po prejetem naro\u010dilu. V primeru dalj\u0161ega dobavnega roka vas bomo o dobavnem roku obvestili po elektronski po\u0161ti ali pa po telefonu. Prav tako vas bomo obvestili v primeru nedobavljivosti izdelka. Dostava Ponudnik mora blago oziroma storitev dostaviti v obljubljenem \u010dasu. Ob dobavi mora uporabniku nuditi \u0161e dodatne informacije glede pravice do odstopa, predvsem pogoje in na\u010din izvr\u0161itve same pravice. Zagotoviti mora vse potrebne informacije glede naslova, kamor se uporabnik lahko obrne v primeru prito\u017ebe in informacije glede garancij ter servisa oziroma drugih storitev po zaklju\u010dku pogodbe. Stro\u0161ki dostave so odvisni od naro\u010dila, stro\u0161ek je odvisen od te\u017ee naro\u010denih izdelkov. Pri vnosu je kupec predhodno<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4919","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/pages\/4919","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/comments?post=4919"}],"version-history":[{"count":25,"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/pages\/4919\/revisions"}],"predecessor-version":[{"id":5734,"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/pages\/4919\/revisions\/5734"}],"wp:attachment":[{"href":"https:\/\/lepika.si\/en\/wp-json\/wp\/v2\/media?parent=4919"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}